Multi Award Winning
Awards include back to back winners of the Underwriting Agency of the Year Award 2017–2018 and Insurance Business Gold Award winner 2016–2019.
CHU Landlords Insurance for Strata protects you against loss or damage to your investment property.
CHU Landlords Insurance for Strata covers apartments, units, villas and townhouses to offer you complete insurance. So you can continue to receive rent if your tenant suddenly departs or damages your property where it is unfit to be occupied.
If you live in an apartment, unit, villa or townhouse you may want to consider Landlord Insurance as Residential Strata Insurance only protects the building.
CHU protects almost 1 million properties across Australia and is one of Australia's largest and most awarded insurance underwriting agencies.
CHU specialises in providing comprehensive insurance that is tailored specifically for strata properties like apartments, units, villas and townhouses.
Unlike other companies CHU offers automatic inclusions other insurers may charge as ‘optional extras’ or not offer.
Section | Cover | Complementary Special Benefits |
1. Contents | Covered on a new for old replacement basis against accidental loss or damage |
Special benefit:
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2. Building Damage | Walls, windows, doors, floors, ceilings and fixtures of the property are covered against theft and malicious damage | |
3. Loss of Rentable value | Loss of rentable value if your property is unfit to be occupied, (52 weeks) | |
4. Loss of rent (departure of tenant) | Loss of rent if your tenant departs, (6 weeks) | |
5. Loss of rent (default by tenant) |
Loss of rent if your tenant defaults, (15 weeks) |
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6. Legal expenses | Legal expenses in connection with a claim |
Special benefit:
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7. Liability to others | $30M protection if you’re legally responsible to pay compensation for personal injury or property damage | |
8. Government audit costs | Professional costs incurred in connection with an investigation by the Australian Tax Office or other statutory body: $5,000 |
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Awards include back to back winners of the Underwriting Agency of the Year Award 2017–2018 and Insurance Business Gold Award winner 2016–2019.
We are strata specialists, organising the insurance for almost 1 million apartments, units and townhouses across Australia.
When you need help the most CHU’s claim process strives to be quick and accessible.
CHU are multi-award winners: ANZIIF Underwriting Agency of the Year Award 2017 – 2018 , 2021 and 2022; Insurance Business Australia Underwriting Agency of the year 2021, 2022 and Brokers' Pick winner 2016 – 2021.
Your neighbour’s sewerage pipe blocks causing your toilet to overflow. You have widespread sewerage and water damage to your property. Your tenant leaves as the property is uninhabitable.
The damage takes 4 weeks to fix, your CHU Landlords Insurance for Strata policy provides new for old replacement for affected items and loss of rentable value while your property is unfit to be occupied.
Your tenant slips on a wet tile inside your apartment and falls injuring themselves. Your tenant seeks damages from you for medical treatment and loss of earnings. Your CHU Landlords Insurance for Strata policy covers you for the costs of defending the claim and also for any legal liability.
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PDS and policy wording for policies effective 1 December 2022 | Download |
Summary of key changes |
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PDS and policy wording for policies effective between 1 June 2019 - 30 November 2022 |
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Supplementary PDS (For all new policies which commenced between 14 May 2020 and 30 June 2021. From 1 July CHU Landlords Insurance policy offers optional rental default cover for all existing and new customers. For any policies that do not select rental default, the SPDS dated 14 May 2020 will apply.) Should be read in conjunction with latest Product Disclosure Statement and Policy Wording. |
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Target Market Determination (TMD) |
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Landlords Insurance for Strata Flyer |
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It’s insurance cover for strata property owners who are renting out a unit/apartment to tenants. It is important as it provides cover for accidental loss or damage to contents in your unit from events such as fire, flood or storms. It covers items such as carpets, light fixtures, built-in wardrobes and kitchen cupboards as well as loss of rent if the unit is unfit to be occupied. Additionally, it covers you and your investment property for malicious damage to contents/buildings caused by tenants and/or their guests.
Yes, residential strata insurance only provides general ,insurance cover for the building, common/shared property and common/shared contents. The cover provided by the Strata Building policy ends when you cross the threshold of your individual property. Landlords insurance protects you for tenant related loss/damage inside your property.
Lots are individual units, flats, apartments, townhouses, villas or duplexes. Common Property is the shared items in scheme such as common stairwells, driveways, visitor parking, roofs, gardens, lifts, gyms, pool etc. Strata living can provide a friendly community-style environment but differs from living in a freestanding house.
Landlord insurance provides cover for strata property owners who are renting out a unit/apartment/flat to tenants. It protects you and your investment property from any damage to contents from events such as fire, flood or storms. It covers items such as carpets, light fixtures, built-in wardrobes and kitchen cupboards as well as loss of rent if the unit is unfit to be occupied. Additionally, it covers you and your investment property from malicious tenants who might vandalise your property or leave without paying the rent.
Landlord insurance provides cover for strata property owners who are renting out a unit/apartment/flat to tenants. It protects you and your investment property from any damage to contents from events such as fire, flood or storms. It covers items such as carpets, light fixtures, built-in wardrobes and kitchen cupboards as well as loss of rent if the unit is unfit to be occupied. Additionally, it covers you and your investment property from malicious tenants who might vandalise your property or leave without paying the rent.
Yes, please advise us of any changes to weekly rent to ensure that we’re maintaining an acceptable level of coverage for you.
If you have a CHU Residential Strata policy with us for the same address on this Landlord policy and damage occurred to both your Strata cover and Landlord cover due to the same cause and on the same date, only one excess is due for payment and not both excesses for both policies.
Yes, we do, noting that only confirmed bookings will be covered in the event you need to make a claim for loss of rent. Other types of short-term holiday letting may also be covered, please contact us to ensure your specific requirements are met.
Yes, a refund may be available. We can also assist if you are changing this from a Landlord to a Contents Insurance policy, as you are now moving in. Just let our team know and we can help. Click on the chat bubble at the bottom right of your screen to send us a Live Chat.
No, we only can only provide cover for strata titled properties.
Landlord insurance is not mandatory in Australia, but it is highly recommended to protect your investment property and safeguard against unexpected events as strata insurance doesn’t cover personal belongings when you are renting your unit in a strata title. It can provide peace of mind and financial security in case of damage, loss of rental income, or liability claims.
Your residential strata insurance covers the structure of the property itself, landlord insurance provides additional protection specifically for landlords, including coverage for rental income loss, tenant-related damage, legal expenses, and liability claims. Having both building insurance and landlord insurance can offer comprehensive coverage for your investment property properties.
Yes, cover can be added for rental loss if the lot becomes unfit to be occupied due to damage, if the tenant departs without notice or if the tenant defaults on their rent.
(see PDS for full list of exclusions)
Yes, landlord insurance is typically tax deductible. As a landlord, you can generally deduct the cost of landlord insurance as an expense against your rental income when filing your taxes. This deduction can include premiums you pay for property damage, liability insurance, and loss of rental income coverage. It's advisable to keep detailed records of all insurance expenses and consult with a tax professional to ensure you're claiming all possible deductions appropriately for your specific circumstances. Your policy schedule will contain all necessary financial information necessary for tax purposes. If you need a copy resent to you, please click the chat bubble at the bottom right of your screen to send us a Live Chat.